Wabix Store

At Wabix.store, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and protect your personal information when you use our WhatsApp Business API services.

1. Information We Collect

We collect information to provide better services to our users:

Account Information: When you sign up, we collect your name, email address, phone number, and business details.
Usage Information: We collect information about how you use our services, including your interactions with our platform.
Customer Data: When you use our services to communicate with your customers, we process message content and customer contact information on your behalf.
Technical Information: We collect IP addresses, device information, browser type, and pages visited to improve our services.
Payment Information: When you purchase our services, we collect payment details processed by our secure payment partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process your transactions and send related information
To send administrative messages, updates, and security alerts
To respond to your comments, questions, and requests
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues and fraudulent activities
To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share information with:

Service Providers: We engage trusted third parties to perform functions and provide services to us, such as hosting, analytics, payment processing, and customer support.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Meta Platforms Inc.: As a WhatsApp Business Solution Provider, we share necessary information with Meta to provide WhatsApp Business API services.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete personal data
Request deletion of your personal data
Restrict or object to the processing of your personal data
Data portability rights
Withdraw consent at any time where we rely on consent to process your personal data

To exercise these rights, please contact us at privacy@wabix.store.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: business@wabix.store
Through our website: wabix.store/contact
By mail: Wabix.store, Bengaluru 560077 KA IN